FAQs
(408) 688-7578
Q: Is it true that hardwood floors provide a cleaner home environment?
A: Absolutely. Carpeting attracts and holds many allergenic spores, dust-mites, bacteria, fungi, animal dander
and other unhealthy microbes. These disturbing irritants are dispersed every time you vacuum.
Q How long do hardwood floors last?
A: When properly maintained, hardwood floors can last a lifetime. The average carpet needs to be replaced
every 10 to 12 years.
Q: What is the most popular hardwood used in flooring?
A: Red Oak & white oak are the most preferred hardwood for use in homes
Q: How do I clean my floors?
A: Check our floor care page for floor cleaning details
Q: What is the lead time for scheduling a floor refinishing or installation?
A: Generally from 1 to 3 weeks out. Consult our office for an exact time
Q: How long does a hardwood floor installation take?
A: We generally visit your site to give you an accurate time and cost estimate for Hardwood Floor installations.
Q: How long does the sanding/finishing process take?
A: Normally sanding & finishing is a three day process, but allow four in case the finish isn't dry from one day to
the next, depending upon weather conditions.
Q: How much dust is created by the sanding process?
A: We specializing in Dustless floor sanding and refinishing, beautiful staining and distressed looks as well as
Hardwood Floor installations of any species or design . Works ranging from the basic straight runs — to custom
one of a kind, high end designs, for more information about dustless floor sanding please click on Dustless
Containment System
Q: Can I stay in my home during the floor sanding process?
A: Yes, however access to the floors will be restricted because of the need for a certain amount of drying time
each day.
Q: How long does it take for the floor to dry after each surface coat is applied?
A: A coat of oil base poly takes 6-7 hours to dry for first & second coat, but the final coat take 8-14 hours to
dry— A coat of water base poly takes 3-4 hours to dry, but final coat take 5-6 hours to dry.
Q: What temperature should I keep my home during the finishing process?
A: 68 to 75 degrees Fahrenheit is ideal, if your home is too hot or too cold, it could cause the finish to dry
incorrectly and delay the job.
Q: When can I move the furniture back?
A Recommended 48 hours after the final coat is applied (with protective felts under all furniture). Large area
rugs need to be kept off the floor for the first 3 weeks.
Q: Will my floors be shiny?
A: You have a choice of a satin, semi-gloss or high gloss finish for your floor.
Q: Do you give a free estimates?
A: Yes. We can give you a rough estimate over the phone or we can travel to your site and calculate a free in-
home estimate. Call All Bay Hardwood Floors to make an appointment, call tool free: 1-800-836-9366 ,
Cell:(408) 688-7578 or click on for more information Contact Us
Q: Do you offer any warranty?
A: We offer 2 a years guaranteed on our hardwood floor refnishing and lifetime guaranteed for new hardwood
installation .
Q: What is the difference between an engineered floor and a solid hardwood product?
A: Engineered products, available in Planks, Strips or Longstrip, are manufactured of hardwood using a three-
or five-ply cross-directional laminated construction, with a top layer of premium hardwood. This construction
counteracts the natural tendency of wood to expand and contract with seasonal changes in temperature and
humidity, making engineered products inherently dimensionally stable. Solid products, available in Planks,
Strips or Parquet, are manufactured from a solid piece of wood.